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Issue 20, Spring/Summer 2023

After an extensive evaluation process the Todd Strategy Group (TSG) has been selected to represent the OrthoForum in its advocacy efforts beginning May 1, 2023. TSG is a leading strategic consulting firm focused on legislative and regulatory guidance and advocacy for stakeholders impacted by Federal law. It has served as the sole D.C. representative for many smaller companies in the finance, health care and technology spaces and has consistently been featured as one of the top Federal lobbying firms in Bloomberg Government’s “Top-Performing Lobbying Firms”

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Dan Todd

Principal at TSG

Prior to founding TSG, Dan Todd was a Senior Health Care Counsel for the Republican staff of the Senate Finance Committee, the Committee of jurisdiction for the Medicare and Medicaid programs.  Dan was centrally involved in the development of the physician payment reforms included in The Medicare Access and CHIP Reauthorization Act of 2015 referred to as “MACRA”. Before joining the Finance Committee, Dan spent several years in the biotechnology industry, where he led policy development and government affairs strategy.   Dan also represented his companies’ interests with major trade associations and  before federal and state representatives, as well as with key stakeholders such as physician and patient advocacy organizations. Dan also served as a Special Assistant in the Office of the Administrator at the Centers for Medicare & Medicaid Services (CMS), where he  worked on Medicare Part B and Part D issues during the implementation of the Medicare Modernization Act from 2003-2005.

Employing a comprehensive team-based approach, TSG clients benefit from multiple representatives providing relevant, timely and actionable information for business planning and execution. TSG has hit the ground running having already met with our Advocacy Committee. A TSG advisor has been assigned as the primary liaison with each of our subcommittees. 

All of us involved with the OrthoForum’s advocacy efforts are excited about the energy, knowledge and strategic approach that TSG has already demonstrated. More than ever the expertise, guidance and the influence of an effective advocacy partner is crucial to meeting our mission. We look forward to working with TSG for many years as the healthcare legislative and policy issues related to private physician practices are only going to intensify.

General OrthoForum Policy Issues

End of COVID-19 Public Health Emergency
The COVID-19 PHE concluded on May 11, 2023, ending three plus years of emergency authorities enacted by the government to respond to the pandemic. Many policies have been maintained on the state and federal level, including telehealth flexibilities and access to therapeutics authorized under EUAs. Additionally, with the conclusion of the PHE and other external factors, it will be more difficult for Congress to gain consensus on COVID-related spending. Many stakeholders have committed to maintaining asks to Congress for additional help navigating workforce challenges, cost increases for equipment and drugs, sicker patients, and disrupted supply chains.

Notably, States will begin and execute the disenrollment Medicaid process and the conclusion of several provider flexibilities. A provision in the CAA of 2023 allows states to begin redetermining beneficiary eligibility without penalty. The continuous coverage requirement for State Medicaid plans ended on March 31, 2023, and states are required to complete redetermination by the end of May 2024. In response to the difficulties associated with Medicaid enrollment, the Biden Administration issued state guidance on ways to limit increases in the uninsured rate as states try to educate residents about other options like marketplace coverage if their income would now disqualify them for Medicaid.

A brief overview of flexibilities expiring, being maintained, and those with special sunset periods can be found below. Of note, further explanation of telehealth flexibilities can be found in the Therapy Services section:

Notable Policies Impacted by PHE Conclusion

  • Access to FDA Emergency Use Authorization (EUA) COVID-19 products
  • Most major telehealth flexibilities will not be affected and will remain in place through December 2024
  • Certain Medicare and Medicaid waivers (State 1315) and broad flexibilities for health care providers
    (Of note, it will be important to verify and reference state Medicaid and Medicare flexibilities for providers including add-on payments as extensions and conclusions vary by state and jurisdiction)
  • Cost sharing for COVID-19 diagnostics will resume in the private/commercial market—No cost sharing will be maintained in Traditional Medicare and Medicaid while Medicare Advantage may see changes in cost sharing levels

Medicare Prior Authorization Issues

Congressional Action: As mentioned in previous newsletters, Congress did not address prior authorization issues in its end-of-session legislation package (the Consolidated Appropriations Act, 2023). Many advocates hoped the bill that passed the House in September 2022 by a voice vote (H.R. 3173) would be included in the package, but the costs of the legislation (CBO Score increasing deficit by $16 billion) may have prevented final inclusion. There have been rumors that the bill will be re-introduced in the 118th Congress but we have not seen written legislation as of Mid-May 2023.

On Wednesday, May 17, the Senate Homeland Security investigative subcommittee launched a bipartisan investigation into how frequently Medicare Advantage insurers deny care with prior authorization and the usage of artificial intelligence software to do so. The investigation included a letter sent to three large insurers (Humana, United Healthcare and CVS) insisting on records outlining the role of software algorithms play in denying physician prior authorization requests. The letters call for insurers to release records surrounding the number of prior authorization requests and denials from 2019 onward. Chairman Richard Blumenthal (D-CT) and Ranking Member Ron Johnson (R-WI), also seek to learn more about who is most likely to have a request denied and what is the most likely service to be turned down.

This effort follows numerous letters from House of Representative members including an effort led by Reps Pramila Jayapal (D-WA), Rosa DeLauro (D-CT), and Jan Schakowsky (D-IL) with over 70 lawmakers urging CMS to finalize the December 2022 Prior Authorization proposed rule and a May letter from House Energy and Commerce leadership to Cigna on use of automation and AI to deny claims. 

State Action: Of note, over 90 prior-authorization reform bills are being considered in legislative sessions across 30 states, with over a dozen rated for potential passage. Key states include (Arkansas, California, New Jersey, North Carolina, Washington, DC, and Washington state. Provisions include provisions to:

  • 24–48-hour response time requirements
  • Allow adverse determinations only by a physician licensed in the state and of the same specialty that typically manages the patient’s condition
  • Prohibit retroactive denials if care is preauthorized
  • Make authorization valid for at least one year, regardless of dose changes; and for those with chronic conditions, the prior authorization should be valid for the length of treatment
  • Require public release of insurers’ prior authorization data by drug and service as it relates to approvals, denials, appeals, wait times and more
  • Require a new health plan to honor the patient’s prior authorization for at least 90 days.
  • Reduce volume through the use of solutions such as prior authorization exemptions or gold-carding programs

CMS Final Rule: In April 2023, CMS issued the Medicare Advantage and Part D final rule including provisions relating to preauthorization restrictions such as use “to confirm the presence of diagnoses or other medical criteria and/or ensure that an item or service is medically necessary.” The rule announcement included several paragraphs including “Removing Barriers to Care Created by Complex Prior Authorization and Utilization Management,” and “Promoting More Equitable Care,” relating to provider difficulties with prior authorization. According to reports, over 93% of physicians reported that patients face delays in accessing necessary care while waiting for health plans to authorize treatment or services.

CMS officials noted, “CMS has received numerous inquiries regarding the use of prior authorization by Medicare Advantage plans and the effect on beneficiary access to care.” In the rule, CMS finalizes impactful changes to address these concerns and to advance timely access to medically necessary care for enrollees including:

  • Requires prior authorization approvals to be valid as long as medically necessary and states that coverage denials based on medical necessity must be reviewed by healthcare professionals with relevant expertise before issuing a denial
  • Requires Medicare Advantage plans to annually review utilization management policies
  • Directs coordinated care plans to provide a 90-day transition period when a beneficiary undergoing treatment switches to a new Medicare Advantage plan. During this time, the new plan cannot require prior authorization for the active treatment
  • Requiring Medicare Advantage plans to comply with national coverage determinations, local coverage determinations, and general coverage and benefit conditions included in traditional Medicare regulations
  • Requires that prior authorization approvals for a course of treatment remain valid for as long as medically necessary to avoid care disruptions in accordance with applicable coverage criteria, the patient’s medical history, and the provider’s recommendation
  •  MA plans can apply internal coverage criteria in scenarios where no Medicare FFS guidelines are available, but they must publicly post a summary of the evidence that went into the decision

 

As written about in prior newsletters, CMS issued a proposed rule in December 2022 that would establish time frames for payer responses to prior authorization requests in MA, Medicaid managed care and the Affordable Care Act insurance marketplaces starting in 2026. Deadlines would be 72 hours for expedited requests and seven days for standard requests. However, CMS said it would consider shortening those durations based on stakeholder feedback to the proposals (the comment period closed in March). Additionally, the rule would require an “application programming interface” (API) to support and streamline the prior authorization process. For more details, see the January 2023 newsletter. Of note, the proposed rule does not apply to the Medicare FFS program. However, CMS has stated if the proposed rule is finalized, Medicare FFS “would align its efforts for implementation of the requirements as feasible.”

No Surprises Act Update

IDR Process Litigation
The final CMS regulation rule implementing the No Surprises Act, issued in August 2022, was enacted on October 25, 2022. However, the Texas Medical Association, the same association that challenged the prior version of the Independent Dispute Resolution (IDR) rule, filed an additional lawsuit arguing that the Final Rule continues to impermissibly require the IDR process to favor the Qualifying Payment Amount (QPA). The QPA is a statutorily defined payment rate representing the median contracted rates recognized by an insurer for the same or similar items or services in the same geographic area.

On February 6, 2023, the United States District Court for the Eastern District of Texas ruled in favor of the Texas Medical Association and vacated portions of the final rule adopted in August 2022 that applied to IDR process. This is the second time portions of final rules for the IDR decision-making methods have been vacated by this Court because of litigation brought by impacted providers. On April 11, 2023, the Department of Health and Human Services led an appeal of the most recent Texas Medical Association decision. That decision is still pending.

TMA argued that because the August Rule required an arbitrator to first consider the QPA and then consider the other information presented, the agencies were promoting the QPA to a higher status than other factors required to be considered by statute. Ultimately, U.S. District Judge Jeremy Kernodle ruled that the revised arbitration process “continues to place a thumb on the scale” in favor of insurers and “that the challenged portions of the final rule are unlawful and must be set aside.”

In response, CMS issued statements on February 24, 2023, and March 17, 2023, providing instructions to IDR entities on how to process claims for services provided before and after October 25, 2022 (the effective date of the Final Rule). Claims for services provided prior to Oct. 25, 2022, should be processed according to the independent final rule as amended by the prior Texas Medical Association lawsuit, and claims for services provided after Oct. 25, 2022, should be processed according to the Final Rule as amended by the newer Texas Medical Association lawsuit against the Final Rule.

SurpriseBilling

Fourth Lawsuit Filed—Relating to Fees
On January 30, 2023 TMA filed a fourth lawsuit over the No Surprises Act, focusing on increased fees to both parties involved in the IDR process. Fees increased for both parties regarding the independent arbitration process to solve billing disputes between providers and payers. At the start of 2023, CMS increased the administrative fee for arbitration, or IDR, processes — from $50 to $350. The increase of almost 600% was an unexpected surprise to providers and insurers relying on the IDR process. TMA writes in filings, “the change will not only make the process significantly more expensive for all IDR participants but will make it cost-prohibitive for many providers to access IDR at all.” Additionally, the suit lists challenges to the laws’ restrictions on batching claims, which allows arbitration processes only on claims with the same service code, requiring providers to go through a separate dispute process for each claim related to a care episode.

Fee increases are largely related to a significant backlog in IDR claims. A report from January 4, 2023 released by HHS found that between April 15 and Sept. 30, 2022, more than 90,000 disputes were initiated between health-care providers and payers such as health insurers and employer health plans. Agencies report the number to be “significantly more” than envisioned and predicted during implementation planning.

Implementation Efforts
In April 2023, HHS Secretary Xavier Becerra testified before multiple congressional committees including Senate Finance, and House Appropriations: Labor HHS (LHHS), Ways and Means, and Energy and Commerce. Throughout these sessions, Secretary Becerra was repeatedly asked about the implementation of the No Surprises Act. For example, during testimony with Senate Finance, Senator Michael Bennet (D-CO) referred to implementation as “a big mess” and noted that even when medical practices prevail in arbitration, insurance companies are not consistently paying providers as required. Additionally, reports and concerns surrounding the over 90,000 backlogged claims, with over six-month waiting periods to receive complete payments, were also mentioned.

In response, Secretary Becerra explained that most of the disputes being submitted for arbitration appear to be “frivolous,” due to zero cost associated with filing and that “everyone is just filing all sorts of claims…That’s what is bogging down the system.” The claims directly contradict HHS reporting that the main cause of the delays is difficulty determining claim eligibility for the federal arbitration process. Relevant agencies have not required insurers to indicate this eligibility initially, despite repeated stakeholder engagement that requirements would help address the problem and improve efficiency.

OrthoForum Advocacy Committee

For more information on any of the topics discussed in this section, please contact the chair of the OrthoForum Advocacy Committee, Dr. Richard Bruch, at rich.bruch@gmail.com.

Therapy Services Update

Telehealth Services

As noted in previous newsletters, The 2023 PFS final rule (published on November 18, 2022) continues through the end of 2023. Many of the Medicare telehealth flexibilities allowed during the COVID-19 public health emergency (PHE) for physical therapists (PTs) and occupational therapists (OTs), including CPT codes 97161-97164 for PTs, codes 97165-97168 for OTs, and therapy codes 97110, 97112, 97116, 97150, 97530, and 97542 (Congress extended these provisions until December 31, 2024 through the CAA of 2023).

Telehealth in Hospital Settings: During initial guidance on the end of the COVID-19 PHE, CMS was questioning the ability of occupational therapy, physical therapy, and speech-language pathology practitioners to provide telehealth services in outpatient hospital and SNF settings (under Medicare Part B) after the end of the PHE on May 11, 2023. Following an early May update, CMS has confirmed that following the end of the PHE, hospitals may bill for outpatient physical therapy (PT), occupational therapy (OT), speech-language pathology (SLP) services provided to beneficiaries in their homes through telecommunication technology by hospital-employed staff (Question 21).

Direct Supervision Requirement: During the PHE CMS allowed “direct supervision” of PT or OT to be provided virtually though real-time audio/video technology. CMS has clarified that the provision will expire on December 31, 2023 and has not expressed intentions to extend the provision into 2024.

Legislation Regarding PTs, OTs and Provider Reimbursement

In early spring three pieces of legislation were introduced to ease provider and therapy workforce challenges including H.R. 1310, the SHARE Act, H.R. 1617, the Prevent Interruptions in Physical Therapy Act of 2023 and H.R. 2474, the Strengthening Medicare for Patients and Providers Act, which aim to expand interstate licensure compacts and stabilize inflationary update to physician, OT and PT reimbursement under the Physician Fee Schedule.

The SHARE Act: H.R.1310 was introduced by Reps. Tracey Mann (R-KS), Joe Neguse (D-CO) and 11 other bipartisan members of congress aimed at increasing participation and creations of interstate licensure compacts for healthcare and other services. To date there are 25 states participating in the OT state licensure compact with 11 states introducing or enacting legislation to become member states. The SHARE Act aims to increase ease and federal regulatory barriers to compact uptake, improve the provider workforce shortage and reduce provider burden. Specifically, the bill would improve the current licensing process for health care providers and increase the number of licensed providers able to serve communities across state lines through:

  • Removing regulatory red tape and administrative burden by authorizing the FBI to share criminal history record information between states for licensure purposes
  •  Maintaining states’ rights to determine provider eligibility while allows cooperation and interstate licensure between states
  •  Leverages the use of Telehealth and telehealth flexibilities of “virtual direct supervision”

Strengthening Medicare for Patients and Providers Act: In April 2023 members of the Congressional Doctors Caucus including Reps. Raul Ruiz (D-CA), Larry Bucshon (R-IN), Ami Bera (D-CA) and Marianette Miller-Meeks (R-IA) introduced the Strengthening Medicare for Patients and Providers Act that would address payment uncertainty affecting Medicare-participating physicians and avoid a possible physician shortage for Medicare beneficiaries. H.R. 2474 would change the physician payment rate above the current law by providing an annual Medicare physician payment update tied to inflation, as measured by the Medicare Economic Index (MEI). Current law provides for separate conversion factors for physicians that are qualifying participants in advanced alternative payment models (also known as qualifying APM participants) and for other physicians beginning in 2026, with an annual update of 0.75% and 0.25%, respectively.

The bill replaces the separate conversion factors for qualifying APM participants and other physicians with a single conversion factor and provides for an update that is equal to the annual percentage increase in the Medicare Economic Index, beginning in 2024.

In a Press Release, the Caucus explicitly referred to MedPAC calls for legislative action to address the Medicare physician payment system by providing physicians with an annual inflation-based update tied to the MEI. Additionally, a March 2023 report from the Medicare Trustees states that the trustees “expect access to Medicare-participating physicians to become a significant issue in the long term” unless Congress takes steps to bolster the payment system. 

Prevent Interruptions in Physical Therapy Act of 2023: The bill builds on previous legislation passed into law in the 21st Century Cures Act that enables physical therapists in rural, medically underserved, and health professional shortage areas to ensure their patients continue to receive quality care during a temporary absence. This bill would extend the same flexibility to all physical therapists and patients nationwide. The effort is being led by Sens. Ben Ray Lujan (D-MN) and John Thune (R-SD) in the Senate and Reps. Gus Bilirakis (R-FL) and Paul Tonko (D-NY) in the house.

Specifically, the legislation extends provisions that allow physical therapists in rural, medically underserved, and health professional shortage areas to the ability to use locum tenens arrangements to ensure their patients continue to receive quality care during a temporary provider absence (e.g. illness, family leave, or continued professional education to all physical therapists in the outpatient setting participating in the Medicare program. This bill was endorsed by the American Physical Therapy Association

Due to political movements in the House and Senate with small majority margins for both sides, it’s unclear if any of the bills will pass into law this year despite bipartisan backing.

Therapy Services Advocacy

For more information on any of the topics discussed in this section, please contact the chair of the Therapy Services Subcommittee of the OrthoForum Advocacy Committee, Renee Duncan, at renee.duncan@orthotennessee.com.

CMS & CMMI Update

MedPAC Issues Site Neutral Payment Proposals
During the third session of MedPAC’s April 2023 public meeting, Commissioners focused on site neutral payments across ambulatory settings. Specifically, MedPAC’s recommendation asked Congress to align rates more closely across physician offices, ambulatory surgical centers, and hospital outpatient departments for 66 specific payment classifications outlined in Medicare’s outpatient payment system but only when doing so does not pose a risk to patient access. The proposals are not expected to have any direct effect on program spending, but MedPAC did note site-neutral payment could discourage provider consolidation and lower spending indirectly. Additionally, Beneficiaries may see lower cost sharing for some services, and higher cost sharing for others as a result of site neutrality.

MedPAC’s analysis identified 66 ambulatory payment classifications (APCs) to align payment rates, including 57 outpatient PPS (OPPS) and ASC rates to align with the physician fee schedule and nine OPPS rates to align with the ASC rates. While MedPAC also incorporated a budget neutrality adjustment to increase the payment rate for APCs that were not aligned, resulting in no change to aggregate spending, the proposal would move $7.75 billion from aligned APCs to non-aligned APCs.

The recommendation was unanimously adopted despite concern from Commissioner Lynn Barr about negative impacts for rural patient access and providers. Commissioner Robert Cherry abstained in a first round of vote, but eventually agreed to the policy after a small wording change eliminating “safe and appropriate to provide in all settings.” Commissioner Cherry explained, “The issue with site neutrality as is currently constructed in the chapter is that it may lead to unintended consequences… [for] individual patients who may benefit from a more resource-intense setting such as a hospital outpatient department.” Despite the recommendation being sent to Congress, MedPAC has a turbulent history in convincing lawmakers to institute recommended policies.

MedPAC Proposals on Physician Reimbursement
During the April 2023 meeting MedPAC commissioners expressed concern that the current Medicare wage index system fails to accurately reflect differences in labor costs across geographic areas and creates inequities across providers. To address this, MedPAC voted to recommend that Congress repeal the existing Medicare wage index statutes, including current exceptions (reclassifications), and require the HHS Secretary to phase in a new Medicare wage index system for hospitals and other types of providers. The new wage index system would:

  • Use all-employer and occupation-level wage data with weights for each provider type and different occupation
  • Reflect local area-level differences in wages between and within metropolitan statistical areas and statewide rural areas
  • Smooth wage index differences across adjacent local areas
  • Funds would be redistributed from high-wage-index hospitals (particularly those benefiting from wage-index exceptions) to low-wage-index hospitals, and recommended a transition period to mitigate negative impacts

CMS & CMMI Advocacy

For more information on any of the topics discussed in this section, please contact the chair of the CMMI Subcommittee of the OrthoForum Advocacy Committee, Dr. Wilford Gibson, at gibsonw@atlanticortho.com.

Ambulatory Surgery Center Update

Congress Debates Site Neutral Payment Legislation
During recent hearings in the Energy and Commerce Committee, multiple legislative opportunities for implementation of site-neutral payment were discussed including in a five-and-a-half hour long hearing on lowering the cost of healthcare. Chairwoman Cathy McMorris Rodgers (R-WA) referred to potential savings of $94 billion over 10 years from more extensively implementing site-neutral payment, as calculated by the Committee for a Responsible Federal Budget. While not all site-neutral policies were advanced to the Full Committee, smaller policies with effects to OrthoForum interests were advanced and more site-neutral policies are likely to be pursued this term. Of note, the site neutral payment policies being considered by the committee have not yet been introduced as bills but rather discussion drafts.

Two of the drafts would build on site-neutral payment clauses in the Bipartisan Budget Act of 2015 by largely eliminating available exceptions. The bill established site-neutral payment for off-campus provider-based departments but exempted any such facility that was operating or under construction as of November 2015, resulting in the provisions covering less than 1% of outpatient services. The bills would nullify the exception starting in 2025 and would build on regulations requiring payments at the lower rate for all clinic visits. An additional draft would apply site-neutral payment to a wider array of ASC payment classifications starting in 2026. Exceptions would be available for services deemed by the HHS secretary to be most appropriately furnished in hospital outpatient departments and for services provided most frequently in outpatient departments compared with ASCs and physician officers over a four-year period. Lastly, a draft would require a separate national provider identifier for each outpatient department of a provider starting in 2026, with mandatory attestation by the parent hospital or health system every two years.

Ranking Member Anna Eshoo (D-CA) spoke to statistics indicating that after a hospital acquires a physician practice, prices for services at the practice increase by 14%. After statements suggesting lack of site neutral payment has led to provider consolidation and increased costs, Chairwoman Rodgers (D-WA) offered the site-neutral provisions as an amendment that was ultimately withdrawn. Despite not forwarding the discussion drafts to the full committee, some site neutral provisions such as requiring mandatory reporting with respect to certain health-related ownership information, site neutral payment for dispensing certain Part B medications. More E&C debate on full site neutrality proposals is expected in the current congressional term and has broad bipartisan support despite not being advanced with the 17-bill package.

Our efforts to address site neutral payments have been enhanced through being introduced to the Alliance for Site Neutral Payment Reform (https://www.siteneutral.org/). The OrthoForum has joined this coalition of like-minded provider, employer and patient advocate groups, This organization is committed to educating its members and advocating for legislative changes to level the playing field regarding CMS payments for all outpatient services regardless of site of service.

ASC Advocacy

For more information on any of the topics discussed in this section, please contact the chair of the ASC Subcommittee of the OrthoForum Advocacy Committee, Teresa Copeland, at teresa.copeland@orthotennessee.com.

Cyber Security Update

HHS Releases Voluntary Cyber Security Guidance
In March 2023, HHS in partnership with the Health Sector Coordinating Council (HSCC) Cybersecurity Working Group released voluntary “Health Care and Public Health Sector Cybersecurity Framework Implementation” guidance to bolster healthcare cybersecurity. The guide aims to help the public and private healthcare sectors align their cybersecurity programs with the National Institute for Standards and Technology (NIST) Cybersecurity Framework (CSF) and enable healthcare organizations to assess their current cybersecurity practices and risks and identify gaps for remediation.

Overall, the guidance leverages the NIST CSF and gives a voluntary avenue to aid implementation. The NIST CSF was originally released in 2014 and updated in 2018, designed to assist organizations with developing, aligning, and prioritizing cybersecurity activities with business requirements, risk tolerances, and resources. The Guide also notes that, pursuant to 2021 amendments to the HI-TECH Act, HHS must “consider a health care entity’s adoption of recognized security practices, as defined by PL 116-321, when determining the length and outcome of audits or the number of fines or extent of penalties.” In February 2013, healthcare was identified as a critical infrastructure sector under Presidential Policy Directive 21 and the guide follows a push from the Comments on the guide ended on March 31, 2023, and has yet to be released to the public.

HHS Releases New Health Industry Cybersecurity Practices (HICP) 2023 Edition
On April 17, 2023, the HHS Cybersecurity Task Force led by the HHS 405(d) Program and the Health Sector Coordinating Council Cybersecurity Working Group released new resources to address cybersecurity concerns in the Healthcare and Public Health (HPH) sector. The three resources including the following: a publication entitled “Health Industry Cyber Security Practices (HCIP) 2023 Edition” aimed to raise awareness of cybersecurity risks and provide best practices, a report entitled “Hospital Cyber Resiliency Initiative Landscape Analysis” outlining domestic hospitals’ current state of cybersecurity preparedness, and “Knowledge on Demand” which is a new online education platform that offers free cybersecurity trainings. The new resources are in part of the Biden Administration’s broader work to bolster cybersecurity in “all of our Nation’s critical infrastructure.” Resources can be found at 405d.hhs.gov   

The updated HICP 2023 Edition is based on the program’s 2018 publication and has been updated by over 150 industry and federal government professionals with a focus on patient safety and mitigating current healthcare cybersecurity threats. HICP serves as a collection of best practices and recommendations for a range of audiences such as physicians, managers, technicians, among others to better prepare and combat cybersecurity threats that may impact patient safety.

The new HICP edition identifies five cybersecurity threats including social engineering, ransomware, loss or theft of equipment or data, insider accidental or malicious data loss, and attacks against network connected medical devices. HICP also outlines the “10 Cybersecurity Practices” including: email protection systems, endpoint protection systems, access management, data protection and loss prevention, asset management, network management, vulnerability management, security operation centers and incident response, network connected medical devices, and cybersecurity oversight and governance.

Additionally, the “Hospital Cyber Resiliency Initiative Landscape Analysis” included a review of participating hospitals benchmarks against standard cybersecurity guidelines and how hospitals are or are not protected against common cybersecurity threats. The analysis stated that based on the 2023 Censinet/AHA/KLAS survey, on average, hospitals claim to cover 72.05% of HICP practices, with email protection having the highest coverage and medical equipment security being the lowest. The same study showed 59.4% of medical technology used in hospitals encounter varying levels of anti-virus solution or other compensating control and 52.41% of hospitals indicate they separate medical technology from general access networks. HHS Deputy Secretary Andrea Palm stated that the analysis was in “anticipation of forthcoming policy discussions and to better understand the current state of sector cybersecurity.” Deputy Secretary Palm conveyed the agency’s ability to successfully collaborate with private industry by establishing and implementing new materials and tools to ensure enhanced cybersecurity preparedness, resiliency, and patient protection and safety.

To increase learning and understanding on these topics, the Task Force released the “Knowledge on Demand” website that features free cybersecurity trainings for the HPH sector workforce including overviews of the five identified cybersecurity threats, videos, and slide decks.

Of note, the HHS 405(d) Program started as a congressional mandate under the Cybersecurity Act of 2015, Section 405(d), to strengthen cybersecurity of the HPH sector and establish industry regulatory guidelines. 

Update on Senator Mark Warner (D-VA) Health Cyber Security Legislation
In November 2023, Sen. Warner released an op-ed and policy options paper outlining current cybersecurity threats facing health care providers and systems and offering for discussion a series of policy solutions to improve cybersecurity across the industry. As of May 2023, the Senator has received over 60 responses from industry groups and individuals. Originally, Sen. Warner aimed to release legislation by the end of Q1 but has yet to release it. For more details on Senator Warner’s plans refer to previous Advocacy Insights newsletters.

Additional Congressional Action on Health Cyber Security
On March 16, 2023 the Senate Committee on Homeland Security and Government Affairs held a two hour hearing on examining the cybersecurity risks to the healthcare sector with Scott Dresden of Corewell Health, Kate Pierce of Fortified Health Security, Greg Garcia of Healthcare and Public Health Sector Coordinating Council and Stirling Matin of Epic Systems. The hearing highlighted work from Senator Jackie Rosen (D-NV), that would improve the way CISA and the Department of Health and Human Services share information about cybersecurity threats with the healthcare sector, as well as provide cybersecurity training to medical professionals. Of note, in 2022 Sen. Rosen introduced the bipartisan Healthcare Cybersecurity Act, but has not reintroduced the measures in the 118th Congress.

HIPPA and Cybersecurity: Additionally, in February of 2023, the Office for Civil Rights (OCR) delivered two reports to Congress regarding Health Insurance Portability and Accountability Act (HIPAA) compliance and breaches of unsecured health information. The reports revealed from 2017—2021, HIPAA violation complaints increased 39% with large breaches reporting an increase of 58%. OCR received 609 notifications of events affecting 500 or more individuals that reached approximately 37.2 million individuals in total. Breaches affecting less than 500 individuals reported only affected a total of 319,215 individuals. Of these instances listed in the report Organizations were required to take corrective action or pay civil penalties at a rate of 83%.

Cyber Security Advocacy

For more information on any of the topics discussed in this section, please contact the chair of the Cybersecurity Subcommittee of the OrthoForum Advocacy Committee, Scott Paneitz, at spaneitz@SignatureHealth.net.

Political Update

politics

2024 Update
In November 2022, former President Donald Trump announced his 2024 Presidential campaign while in April 2023, President Joe Biden announced his re-election bid for President of the United States. According to a May 2023 CNN poll, President Biden’s approval rating is 41% and as of June 4, 2023, a polling from Real Clear Politics has Donald Trump (45.5%) ahead of President Biden (43.7%) in the general election. 

Prior to President Biden’s re-election announcement, several Republicans including Donald Trump and Governor Ron DeSantis of Florida announced their 2024 Presidential candidacy. Additional declared Republican candidates feature U.S. Senator Tim Scott (R-SC), former South Carolina Governor and United Nations Ambassador Nikki Haley, Vivek Ramaswamy founder of Roivant Sciences, Michigan businessman Perry Johnson, former Arkansas Governor Asa Hutchinson, former conservative media personality Larry Elder, and Dallas businessman Ryan Binkley. According to a May 2023 Quinnipiac University poll, Donald Trump leads with 56% support from Republican voters followed by Governor DeSantis with 25%.

Two candidates have declared their Presidential campaign of challenging President Biden for the 2024 Democratic nomination: Robert F. Kennedy Jr. and 2020 candidate Marianne Williamson. According to May 2023 CNN poll, nearly 60% of Democratic and Democratic-leaning voters indicate their support for Biden while 20% favor Robert Kennedy and 8% support Marianne Williamson. Notably, several external factors can still occur leading up to the Democrat primary.

Currently, seven states and electoral districts are considered “toss-ups” for the 2024 presidential election: Arizona (R +1.8), Georgia (R +2.5), Pennsylvania (D +4.1), Wisconsin (D +1), Maine’s 2nd District, and Nebraska’s 2nd District. In 2020, President Biden won Arizona, Georgia, Pennsylvania, and Wisconsin by one percentage point or less indicating that either the Republican or Democrat candidate will likely need to secure at least three of the four states in 2024 to win the Presidency. According to Inside Election’s Baseline Metric polling, Republicans have an advantage in Arizona and Georgia despite 2022 Democrat won Senate races for both states and Democrats show leading in Pennsylvania and Wisconsin.

 For 2024, Democrats will likely count on a Biden nomination despite disapproval ratings and limited alternative candidates. Under the Biden Administration, the United States has seen increased rates of inflation and some Americans have criticized the administration for not delivering on campaign promises such as student loan forgiveness. Notably, the recent debt limit negotiations could impact President Biden’s 2024 polling numbers. Current state standings with corresponding electoral votes include:

Toss-up (56)
Arizona (11), Georgia (16), Pennsylvania (19), Wisconsin (10)

Tilt Republican (16)
North Carolina (16)

Tilt Democratic (21)
Michigan (15), Nevada (6)

Lean Republican (31)
Florida (30), Maine’s 2nd District (1)

Lean Democratic (15)
Minnesota (10), Nebraska’s 2nd District (1), New Hampshire (4)

Despite the outcome of the 2024 Presidential election, health care and lowering costs will likely maintain a political priority.

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The OrthoForum is a national physician sub specialty organization whose membership includes the largest privately owned orthopedic practices in the United States.

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  • University Orthopedics’ East Bay Surgery Center Among Nation’s Best Ambulatory Surgery Centers April 23, 2026
  • Center for Sports Medicine & Orthopaedics Breaks Ground on New State-of-the-Art Facility in Chattanooga April 20, 2026
  • Dr. Colton Malesovas Joins the Comprehensive Spine Team at Orthopaedic & Spine Center of the Rockies November 12, 2025

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      About Molnlycke

      MÖLNLYCKE DELIVERS MÖRE

      We’re “Mon • lik • a.” We focus on helping care teams deliver their absolute best for patients. More specifically, we address some of the most persistent and stressful issues associated with routine care delivery. Pressure injuries, hospital-acquired infections, clinician injuries — all have devastating and very costly impacts on human lives and health systems.

       

      The right medical solutions can make all the difference. Mölnlycke’s Flexible and antimicrobial all-in-one dressing, Mepilex® Border Post-Op Ag helps reduce the risk of SSIs1-4 and prevents dressing-related skin damage while supporting early patient mobilization.5-8 It kills 99.9% of a wide range of bacteria for up to seven days.9

      CONTACT

      Michael Jobe
      Director, Strategic Accounts
      (615) 772-1367

      LINKS

      • Visit our website
      • Learn more
      • Mepilex® Border Post-Op Ag

      About Cintas

      Cintas leads the industry in supplying corporate identity uniform programs, providing entrance and logo mats, restroom supplies, promotional products, first aid, safety, fire protection products and services, and industrial carpet and tile cleaning. We operate nearly 500 facilities in North America- including five manufacturing facilities and eleven distribution centers.

      CONTACTS

      Adam Deas
      Healthcare-Global Account Manager
      deasa@cintas.com

       

      Beth Markiewicz
      GPO Account Manager
      markiewiczb@cintas.com

      LINKS

      • Cintas Animated Scrub Dispensing Video
      • Keep Your Healthcare Facility Looking its Best
      • Fire Protection Services that Help You Protect What’s Most Important
      • Stay Ahead of the Unexpected with Trusted First Aid and Safety

      About Clearwave

      Since 2004, Clearwave has provided a streamlined check-in experience for orthopedic practices. Our intuitive, easy-to-use electronic process allows patients to check in faster and avoid lines. Check-in times are consistently reduced to three minutes or less, making patients happier and speeding up patient throughput.

       

      System features such as real-time insurance eligibility and upfront payments help practices reduce rejected insurance claims and increase cash flow. In fact, Clearwave increases point-of-service collections up to 65%. Fewer potentially embarrassing patient questions or uncomfortable payment conversations ease the burden of front-desk staff. Due to our new normal, we have also updated our features to include zero-contact patient check-in, virtual waiting rooms and more in order to maintain the safety of staff and patients.

       

      We’ve checked in and verified eligibility for more than 55 million patients in 43 states, and those numbers are growing daily, especially now with an increase in patient appointments due to what some practices are calling a “Post-COVID Rush.”

      CONTACTS

      Anna Sherry
      Mid-Atlantic Representative
      BDR@clearwaveinc.com

       

      Blake Oldfield
      Southeast & Southwest Representative
      BDR@clearwaveinc.com

       

      Regina Coreil
      Northeast Representative
      BDR@clearwaveinc.com

       

      Steven Spears
      North Central & West Representative
      BDR@clearwaveinc.com

      LINKS

      • Visit Our Website
      • Defining a New Normal in Healthcare
      • Check Out Our Orthopedic Page

      About National Medical Billing Services

      National Medical Billing Services is a national revenue cycle management company with a sophisticated, boutique-like approach to client services. We focus solely on servicing ambulatory surgery centers and their affiliated surgeons. Our team of professionals has an unmatched breadth and depth of industry knowledge – from billing and coding to managed care contracting to individual state regulations and federal mandates. Our advanced operational delivery system allows us to capture all revenue and optimize cash flow for our clients while also ensuring compliance. National Medical delivers the bottom line results our clients need to be profitable and the analytics and industry insights they want to make the best business decisions.

      CONTACTS

      Tim Fuchs
      Vice President, Business Development
      tim.fuchs@nationalascbilling.com

       

      Jessica Thurston
      Senior Director, Business Development
      jessica.thurston@nationalascbilling.com

      LINKS

      • Visit our website
      • Like us on Facebook
      • Follow us on Twitter
      • Connect with us on LinkedIn
      • Hospitals without Walls
      • The Evolution of Total Joint Replacements from the Hospital to the Surgery Center
      • 5 Benefits of Total Joint Replacements Programs for Your ASC
      • The Business of Moving Spine Cases to Surgery Centers – Part 1
      • The Business of Moving Spine Cases to Surgery Centers – Part 2

      WE BELIEVE IN WORKING ONE-ON-ONE,
      JUST LIKE YOU DO

      CuraScript SD is proud to collaborate with OrthoForum and supports them in their mission to overcome the unique challenges that orthopedic practices face today.

      The relationship between CuraScript SD and OrthoForum offers unique benefits to the orthopedic community. This relationship extends valuable programs to physicians that provide cost-effective pricing, flexible terms and payment options.

      Personalized Service

      In addition to an extensive inventory, CuraScript SD services include:

      • Integrated pharmacy/distribution services
      • Exclusive access to essential therapies
      • Dedicated account management team
      • Simplified billing, flexible terms and easy ordering options
      • Nationwide product fulfillment with next day delivery on most products
      • Extended weekday service hours (8:30 a.m. to 7:00 p.m. eastern)

      CARING FOR THOSE WHO CARE

      CuraScript SD provides OrthoForum members with a dedicated team that can assist with various questions and concerns, limiting obstacles for physicians. CuraScript SD is focused on building strong and long-lasting relationships.

      Our hyper-specialized team delivers market insights and expertise to support your office. Click here to learn more.

      Eric Astacio

      Strategic Account Representative
      Phone: 866.247.5006
      Email: eric.astacio@curascript.com

      Andrew Caldwell

      Strategic Account Representative
      Phone: 800.211.3334
      Email: ajcaldwell@curascript.com

      Interactive Online Product Guide

      Click here to browse through our interactive guide to learn about our full line of biologics, branded drugs, generics, vaccines, infused medications and more.

      Learn More

      www.curascriptsd.com

      Corporate Profile

      Brochure

      Sell Sheet

      About Medstrat

      Medstrat entered the orthopedic market in 1996. Soon after, we created the industry’s first PACS designed specifically for the orthopedic surgeon. Today, Medstrat leads the industry and continues to dedicate itself to reimagining medical imaging in both orthopedics and image archiving.

       

      With Joints®, Medstrat has become the recognized leader in orthopedic software solutions. Joints® streamlines private practices, helps implant reps pre-operatively plan for cases and lowers costs for hospital administrators. Joints® has a vast user-base of orthopedic surgeons with hundreds of PACS installations across the United States and over a billion images archived at its datacenter. Joints® is the proven solution for any orthopedic software need.

      CONTACTS

      Mark Bowman
      VP of Sales Central Territory
      mbowman@medstrat.com

       

      Bill Carr
      VP of Sales East Territory
      bcarr@medstrat.com

       

      Jim Mulvanny
      VP of Sales West Territory
      jmulvanny@medstrat.com

      Links

      Visit our website

      About Reliable IT

      Your patients come to you for your specialized expertise. Why should technology services be any different? At Reliable IT Healthcare we specialize in IT support for orthopedic groups around the country. Our staff includes PM/EMR experts, DBAs, report writers, systems engineers, and network engineers, all working cooperatively with our security and compliance fabric, enabling our clients to maximize their clinical systems. Your local MSP or general IT support company can’t match our expertise, period.

      CONTACTS

      Mike McWilliams
      Chief Revenue Officer
      mike.mcwilliams@rithealthcare.com

       

      Lance Goudzwaard
      CXO Consultant
      lance.goudzwaard@rithealthcare.com

       

      Ryan Leland
      VP Of Clinical Operations
      ryan.leland@rithealthcare.com

      LINKS

      • More on Reliable IT
      • Have you completed your Annual Security Risk Assessment this year?

      About DeRoyal

      ABOUT DEROYAL

      With an ever-expanding customer base, DeRoyal has built one of the most vertically integrated companies in the medical business. Every business unit of DeRoyal shares the same dedication to customer service. We firmly believe that service levels must always exceed expectations so that you, our customers, can concentrate on the very important business of caring for patients.

      We currently offer over 25,000 different healthcare products in our major categories.

      OUR PRODUCTS

      CONTACTS

      Lynn Fansler
      Senior Director of Strategic Development
      lfansler@deroyal.com

       

      Greg Hodge
      Vice President of Continuum & Business Development
      ghodge@deroyal.com

      ORTHOPEDIC   

      DeRoyal’s orthopedic product line offers a diverse range of care solutions. From the ER to the physician to the home, DeRoyal has you covered.

      PATIENT CARE  

      At DeRoyal, patient care means putting the best possible tools in your hands, allowing you to give the best possible care to your patients.

      SURGICAL  

      DeRoyal’s surgical product line contains hundreds of items for any type of acute care setting and is designed to provide both quality and cost effectiveness.

      WOUND CARE  

      With the use of modern technologies, DeRoyal’s wound care products help heal the most difficult wounds and cover all phases of wound treatment.

      OUR SOLUTIONS

      At DeRoyal, we feel it is important to stay focused on new tools and technologies that we can develop for the healthcare industry. From inventory control to sterilization, our services offer an overall mission of helping the healthcare industry provide high-quality care with innovative solutions.

      OUR SOLUTIONS


      SECURE YOUR INVENTORY
      FROM THEFT OR LOSS

      Keep your inventory secure in the access controlled Continuum’ Vault. The system is able to track and monitor products from stocking to dispensing, while ensuring compliance.


      TRACK AVAILABLE STOCK
      AND SEND RE-ORDERS

      Use the inventory re-order setup to monitor par levels and automatically re-order products, allowing for maintenance of proper inventory levels as inventory is removed and assigned to patients.


      SAVE MONEY BY
      OFF-LOADING COSTS

      The Continuum” system interfaces with your facilities existing IT system, allowing the patient to sign an electronic proof of delivery for items, ensuring that the charge is captured.

      About Fusion5

      Fusion5 partners with physician groups, hospitals, and other allied healthcare providers to assist them with managing their bundled payments in both the Medicare and commercial space.  As we assist those providers with improving their care and reducing their expenses to provide that care, we all share in the cost savings.  Our primary goal is to get patients better faster thereby reducing the overall healthcare spend in the US.

      CONTACTS

      Jim Gera
      Chief Executive Officer
      jim.gera@fusion5.us

       

      Jerry Rupp
      Chief Innovation Officer
      jerry.rupp@fusion5.us

      LINKS

      • Visit our website

      About McKesson

      Today’s orthopedic practices and surgery centers require more than a medical-surgical supply distributor – they also need an ally that can help tackle business challenges such as managing costs and improving clinical outcomes.

       

      McKesson Medical-Surgical delivers a strong distribution network and the solutions you need to help address these challenges. With low units of measure and a robust portfolio of products including custom procedure trays, IV therapy and pharmaceuticals, we have your medical-surgical products covered. We also offer services and tools to help with inventory and waste management, staffing and training, OSHA compliance and more, so you can focus on the health of your surgery center business.

      CONTACTS

      Heath Richardson
      Director Corporate Accounts
      Heath.Richardson@mckesson.com
      Phone: (901)736-9903

      • Tools for Inventory Management
      • Improving your Transportation Costs
      • Better Decision Making through Data Analytics
      • Maximize Efficiencies in your ASC
      • Surgical Site Infection Prevention
      • McKesson Distribution Center (Video)

      About Nextech

      Nextech is committed to providing industry leading EHR, Practice Management and Telehealth solutions intuitively designed to improve practice performance. SRSPro, Nextech’s Orthopaedic-specific EHR, is recognized as the top-rated KLAS Orthopaedic EHR which is tailored to the unique charting preferences of individual physicians needs. Paired perfectly with our comprehensive practice management solution, Nextech’s fully integrated suite of products streamline operations, improve profitability and help your practice provide a better patient care experience. To learn how Nextech can help your practice succeed in today’s rapidly changing healthcare environment, visit www.nextech.com.

      CONTACTS

      Alison Bitner
      Regional Sales Director
      a.bitner@nextech.com

      LINKS

      • SRSPro EHR Brochure
      • Why Nextech Orthopedics
      • SRSPro EHR Telehealth
      • SRSPro EHR Case Study

      About Alpha Medical Group

      Alpha Medical Group delivers accurate, hassle-free healthcare recruitment solutions. Our unique search methodology, proprietary custom-designed software and high performing team members strive to ensure that the highest quality of service is provided to our clients.

      CONTACT

      Kevin Jones
      Vice President
      kjones@alphamg.org

      LINKS

      • Visit our website
      • COVID-19 Recruitment Strategies
      • Physician Recruiting Presentation

      About SocialClimb

      Dramatically improve your physician and practice reputation with SocialClimb’s innovative system. Get at least 10% of patients to provide reviews on key public social platforms like Google, Facebook, Healthgrades, and Vitals. We make managing reputations easy by automating and simplifying.

      CONTACTS

      Ty Allen
      Chief Executive Officer
      tallen@socialclimb.com

       

      Eric Johnson
      Chief Revenue Officer
      ejohnson@socialclimb.com

       

      M’Kay McGrath
      Sales Director
      mmcgrath@socialclimb.com

      Request a Demo

      RESOURCES

      • Physician Boost Overview
      • Reviews Overview

      About Flexion Therapeutics

      Flexion Therapeutics is a biopharmaceutical company focused on the development and commercialization of novel, local therapies for the treatment of patients with musculoskeletal conditions, beginning with osteoarthritis (OA), a type of degenerative arthritis. We embrace a philosophy of scientific entrepreneurship which spurs innovation and empowers and inspires our people to discover, develop and commercialize transformative therapies which can make a meaningful difference in the lives of patients.

      CONTACTS

      Lee Murray
      Regional Sales Director
      lmurray@flexiontherapeutics.com
      469-418-0341

       

      Olivia Story
      Product Manager
      OStory@flexiontherapeutics.com
      781-572-7400

      LINKS

      • Visit Product Website
      • Resources for Your Practice
      • Pain Can’t Be Postponed

      About CMAC

      Strengthening Independent Medical Practices Through Physician-Owned Real Estate

       

      CMAC acts as a financial advocate on behalf of physician groups owning real estate with a single purpose – to create winners by strengthening those groups and their individual doctors. We help independent medical groups create sustainable, low-risk, and high-yielding real estate investments by finding and implementing innovative solutions and strategies.

       

      By taking the work accomplished with hundreds of other clients and customizing it for each group’s specific circumstances and goals, CMAC produces extraordinary results. We ensure that a medical group’s real estate investment is structured and financed in such a way that it will enhance the economic well-being of the group and its members.

       

      Visit www.CMACPartners.com for an in-depth look at our solutions and to schedule a call with our team.

      CONTACTS

      Greg Warren, Managing Partner
      greg@cmacpartners.com
      407-264-7250

       

      James Winchester, Lead Financial Strategist
      james@cmacpartners.com
      407-529-8991

       

      Peter Kokins, Head of Business Development
      peter@cmacpartners.com
      407-264-7255

      LINKS

      • Visit our website
      • See What Our Clients Have to Say
      • PVI Appraisal Program
      • Ortho Closing Southeastern

      About Surgical Care Affiliates

      In today’s healthcare environment having a partner with the knowledge and resources to thrive in value-based care is critical to remaining independent. Surgical Care Affiliates (SCA) is a specialist alignment company that partners with physicians and health systems in ambulatory surgery centers, and physician practices. For more information please email: Marney.Reid@scasurgery.com

      CONTACTS

      Marney Reid
      Senior National Director: Strategy and Business Development
      Marney.Reid@scasurgery.com

      LINKS

      • Visit our website

      About CurveBeam

      CurveBeam researches, designs, and manufactures cone beam CT imaging systems for the orthopedic specialties, spanning both upper and total lower extremities. CurveBeam’s weight bearing solutions have the unique advantage of providing bilateral datasets that range from the entire feet/ankles up to the knees and, with the upcoming release of the HiRiseTM, provide scanning capabilities of the entire hip and pelvis.

      CONTACTS

       

      Ken Dibbley – ken.dibbley@curvebeam.com
      Southeast US Sales Director

       

      Tom DeGroot – tom.degroot@curvebeam.com
      Northeast and Midwest US Sales Director

       

      Simone Adams – simone.adams@curvebeam.com
      Western US Sales Director

       

      Brent Fowlkes – brent.fowlkes@curvebeam.com
      Central US Sales Director

      LINKS

      • HiRise Product Page
      • HiRise Flyer
      • WBCT vs Xray Case Book 
      • Martin O’Malley Testimonial
      • Primer for Radiologists
      • Visualizing TFCC Tears at the Point-of-Care
      • Clinical Indications and Billing

      About MagMutual/OFIS

      Customized, comprehensive insurance and risk management solutions for orthopaedic physicians and practices from the partnership that always puts you first.

       

      OrthoForum Insurance Services is a Risk Purchasing Group formed by OrthoForum members. OFIS provides its member insured with orthopaedic-centric risk management services and partners with MagMutual, an A-rated, value-based insurer, to provide customized and comprehensive insurance products to member physicians and practices.

      RESOURCES

       

      COVID-19 Relief for Members:
      Malpractice Premium Deferral Plan

       

      Risk Management:
      Risk Update, Vol. 1, 2020
      Risk Update, Vol. 2, 2020

      Julie Jines
      OrthoForum Insurance Services
      618-223-9596 | jjines@ofinsvs.com

      Jason Wolff
      MagMutual Insurance Company
      502-386-3220 | jwolff@magmutual.com

      About Millennia

      Millennia is a Patient Payment and Experience company that provides a complete technology solution for payment processing, eligibility, estimation, and patient payments. Unlike most vendors, we also provide a concierge services layer over top of our technology that in turn gives our clients unapparelled patient payment reimbursement, all the while providing a fantastic patient experience. Our proprietary Millennia Platform manages all aspects of our patient engagement solution, making sure that our white-labeled Patient Statements, MobilePay, Portal, IVR, and Concierge Call Center all stay in sync while bringing 2 to 4x the national averages inpatient payment recovery totals. We are not an Early Out, Bad Debt, or Payment Technology-only vendor, but rather a true patient payment and engagement partner from Day 1 onward.

      CONTACT

       

      Denny Flint
      Chief Commercial Officer
      dflint@millenniapay.com
      (970) 390-8970

      LINKS

      • Visit our website
      • About Us
      • CaseStudy: OrthoNY
      • Case Study: PremierOrtho

      About Health Here

      Health Here Accelerates the Shift to Consumer-Oriented Healthcare for Orthopedic Clinics

       

      Clinic Q, Health Here’s patient-facing platform, transforms patient-provider interactions into a seamless, consumer-friendly experience that solves both clinical and financial challenges across the patient journey. Providers using Clinic Q give their patients pre-visit cost clarity, provide easy and flexible payment options, and streamline patient intake with a mobile-first interface that is fully-integrated with the major EHR’s and PM’s. In the midst of the COVID-19 pandemic, clinics have also come to rely on Clinic Q to scale contactless check-ins, payments, and telehealth.

       

      Health Here’s existing OrthoForum partners are reducing administrative overhead, eliminating patient time in the waiting room, increasing net revenue, and ensuring timely and accurate patient data is accessible at the point of care. Please reach out to see a product demo and learn about how we may provide value for your orthopedic clinics!

      CONTACTS

      Ryan Wells
      CEO
      rwells@healthhere.com

       

      Richard Andrews
      Sales Director
      randrews@healthhere.com

      LINKS

      • Website
      • Health Here Videos
      • Schedule Demo

      About Smith+Nephew

      Smith+Nephew is going beyond product with its Positive Connections Outpatient Surgery Initiative. This comprehensive ASC offering features leading technologies, partnerships, programs and products – powered by a dedicated team of people working to make your surgery center perform at maximum efficiency. Our team of Regional ASC Business Directors serve as a key point of contact to support your center in making tailored, focused connections with our industry partners. We partner with a group of industry and healthcare professionals who are available to discuss patient selection, operations, revenue cycle management, marketing and technical support for your business.

      CONTACTS

      Chad Gilbert
      Senior Marketing Manager
      chad.gilbert@smith-nephew.com

       

      David Oliver
      Marketing Manager
      David.Oliver@smith-nephew.com

      LINKS

      • S+N Positive Connections ASC Solutions
      • ARIA Digital Care Management
      • ARIA digital care management brochure
      • Outpatient Total Joint Team Training brochure
      • Outpatient Total Joint Team Training registration page

      About athenahealth

      Orthopedic practices thrive on athenahealth

       

      Practices using athenahealth’s orthopedic EHR and billing services are improving claims and collections, staying ahead of regulatory changes, and expertly closing care gaps. That’s how groups like this Florida clinic position themselves for future growth.

      CONTACT

      John Lenell
      Executive Director, Customer Success
      jlenell@athenahealth.com

      LINKS

      • Visit our website
      • Peachtree Orthopedics Case Study
      • Georgia Hand Shoulder and Elbow Case Study

      About NextGen Healthcare

      We empower the transformation of ambulatory care. You deserve a partner that can help navigate the journey of value-based care and ensure the best possible patient outcomes. We partner with practices of all sizes and specialties with our best ideas, capabilities, and support. The goal? Healthier patients and happier providers.

      CONTACTS

      Molly Van Oordt/Director
      Specialty Solutions
      MVanOordt@nextgen.com

       

      Brandon Theophilus
      VP Solutions
      BTheophilus@nextgen.com

      LINKS

      • Keys to Successful Telehealth in Orthopedics
      • Patient Engagement Brochure
      • A Simple Guide: Practice Management and Medical Billing
      • Strategies to Manage Declining Reimbursements
      • Experience the Value of Virtual Visits

      About Ideal Protein

      Ideal Protein is a scientifically validated protocol for safe, rapid weight loss that can help address the obesity epidemic. Thousands of healthcare practitioners in the U.S. and Canada offer the Ideal Protein Weight Loss Protocol to their patients, helping to move them toward an ideal weight which could positively affect their lipid profile, cholesterol and insulin balance. All three phases feature one-to-one coaching, behavior modification and education, delicious food and a diet plan which promotes losing fat while maintaining lean muscle mass.

      CONTACT

      Dennis Barley | Regional Vice President
      508-965-8042
      dbarley@idealprotein.com

      LINKS

      • Visit our website
      • WATCH: An Essential Conversation: COVID-19 and the Impact of Obesity – Timothy N. Logemann, MD, FACC, FACP
      • Dr. Douglis – Ketogenic Diets White Paper 7 20 20
      • Dr. Tran – Tackling Global Health Issues Whitepaper 06 11 20
      • Effect of the IP Weight Loss Method on Weight Loss and Metabolic Parameters – ASPIRUS
      • Ideal Protein and it’s Effect on Metabolic Parameters_2020-01-22
      • Ideal Protein Business Brochure
      • Ideal Protein vs Keto 1-Pager
      • IdealProtein_NASH_ABSTRACT – DDW June 6, 2019
      • The Effect of a Very Low Carbohydrate Diet on Residual Dyslipidemia in Statin Treated Overweight Patients – ASPIRUS
      • USCA Avera
      • USCA Aspirus Effect of IPWLP on Employee Health Care Costs

      About Radix Health

      We’re so disappointed not to be able to see you in person, but we hope you and yours are staying safe and healthy. It feels like ages since we saw you all at the general meeting in February.

       

      As you may know, we’re a patient access software company that helps 40% of eligible OrthoForum members schedule efficiently and accurately, communicate with patients, and introduce mobile check in. We schedule nearly 2.5 million orthopaedic appointments annually on our DASH platform. Lately, we’ve been working hard to support our clients during these challenging and changing times. We’ve added features to:

      • Reschedule patients through self-service texts and emails
      • Screen for symptoms prior to a visit
      • Automate inbound referrals
      • Link doctors to PAs for self-scheduling
      • Direct patients to telehealth services when appropriate
      • And enable a virtual waiting room to allow patients to wait in their car until their clinician is ready

       

      We hope you’ll enjoy visiting our virtual both! We’re happy to answer any questions now or in the future if you’re looking for a better way to solve for improving patient access, streamlining scheduling, or creating a better patient experience. And speaking of experiences, don’t forget to sign up for a chance to win a virtual wine tasting for up to five people. Since we couldn’t meet in person, we wanted to share the opportunity for a fun experience with OrthoForum members! We appreciate this community now more than ever, and please reach out if you’d like to speak further on how we might be able to help your practice.

      CONTACT

      Anna Wagman, MPH
      Account Executive
      anna.wagman@radixhealth.com

      LINKS

      • Learn more about Radix Health
      • Enter here to win a virtual wine tasting!
      • Peachtree Orthopedic Clinic Case Study
      • Tennessee Orthopaedic Clinic Case Study

      About ProScan

      Headquartered in Cincinnati, Ohio, the ProScan Family of Companies is committed to providing healthcare professionals and their patients with exceptional medical imaging services, education, and technology

      Our mission is to enhance patients’ lives through the use of advanced imaging technologies that support early and accurate diagnosis of disease and contribute to its prevention.

      CONTACTS

      Dr. Richard Rolfes
      Managing Partner
      rrolfes@proscan.com

       

      Judith Turner
      Vice President of Sales
      jturner@proscan.com

      LINKS

      • Learn about MRI – Online
      • Learn about Radiology Services

      About IRG

      Established in 2000, Integrity Rehab Group is the nation’s leading provider of physical, occupational, and hand therapy services based in physician practices and hospitals. Founded with the goal to deliver a profoundly new service to physician-based practices, IRG remains exclusively dedicated to the development and implementation of the practice-based therapy model. We manage the key areas required for a successful therapy program, including clinical, financial, compliance, and administrative oversight.

      Learn More

      CONTACTS

      Phil Christian
      Senior Vice President of Business Development
      phil.christian@irg.net

       

      David Erber
      Senior Vice President of Operations
      david.erber@irg.net

      About 3M

      3M, with newly-acquired KCI, focuses on providing better care through patient-centered science. Helping transform patient outcomes by reducing the risk of preventable complications. From solutions for BSI and SSI risk reduction to vital sign monitoring and temperature management, our team is ready to partner with you to strive toward a world with zero complications.

      CONTACTS

      Ryan H. Altshuler
      Director of Corporate Accounts, Ambulatory Care
      rhaltshuler@mmm.com
      865-406-8677

       

      Jeff Mathis
      Account Executive
      djmathis@mmm.com
      205-586-4618

      LINKS

      • Ambulatory Surgery Center Solutions
      • Orthopedics and Sports Medicine Solutions
      • Sterilization Solutions
      • Skin & Nasal Infographic
      • 3M Bair Hugger Normothermia System